AI Isn't a Tech Problem — It's a Business Problem

Show notes

In this episode we sit down with Matt Neil - Founder @ Artificia1 (https://www.linkedin.com/in/mnealaipro/) to talk about why AI isn’t really a tech project, but a business problem that most SMEs are still struggling to frame correctly. We dig into real‑world adoption stories, how to prove ROI with things like LLM leaderboards and management metrics, and why so many AI and agent projects are destined to be rolled back if they ignore fundamentals like training and change management. Along the way we get into Copilot, OpenAI/OpenClaw vs. Microsoft Scout, token costs, EU AI Act training requirements, and why “train the team and bring them on the journey” is still the most underrated AI strategy

Key topics
* The importance of training and adoption in AI projects
* Challenges faced by SMEs in AI adoption
* ROI measurement and cost management in AI initiatives
* The role of leadership and mindset in AI success

resources
Matt Neil - LinkedIn - https://www.linkedin.com/in/mattneil/
Matt's Company - https://artificia1.com/
Open Claw Video - Stripe CTO - https://www.youtube.com/watch?v=l9wzs_QIyp0
Microsoft Copilot - https://www.microsoft.com/en-us/microsoft-365/copilot
Gartner AI Market Report - https://www.gartner.com/en/articles/strategic-predictions-for-2026
EU AI Act - https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A52021PC0206