EP38

Hello AI Summit 2026: AI Is a Co-Pilot, Not a Pilot

With Phil, transformation & business technology leader, Sage

Show notes

This episode with Phil Hobden Head of Customer Advocacy at Sage explores the realistic applications and limitations of AI in business, emphasizing the importance of good data, human oversight, and strategic integration. Phil shares insights on AI's role as a co-pilot, the necessity of foundational data, and the future of AI-driven efficiency.

AI as a tool not a cure-all
Importance of good data and governance
AI as a co-pilot, not a replacement
Challenges of siloed AI systems
Human oversight and strategic use of AI